What are people saying about StratusIQ?

What People Say About StratusIQ.

We run a 100% eCommerce business and process 1000’s of orders and interact with 100’s of clients online daily across the USA. In order for us to do this confidently and successfully 24/7 it is absolutely imperative for us to have a local partner that provides the absolute best in customer service, quality products and assurance that services will not be interrupted. Due to the nature of our business, we were reaching a place where uptime, reliability, speed and redundancy were of the utmost importance. For a short time we had Comcast and Rise Broadband supplying our facility with Internet services, and despite the dual services we were constantly experiencing issues with uptime and connectivity. We knew our business was at risk and needed a solution, which prompted us to research StratusIQ. From their sales team to technicians we have had nothing but the utmost highest quality in service and deliverability. We have an absolutely lightning fast connection, our usage is not throttled, and uptime has been 100% on target without a single drop in performance against our platform. If there is ever an upgrade that StratusIQ needs to perform across the network, through their customer support team, they let us know well in advance, to ensure we know what they are doing, and when they will be doing it. Within a week of the technician installing service to our facility, I canceled the two competitor services, and have not looked back on our decision to partner solely with StratusIQ.
I do not hesitate in referring StratusIQ as the ultimate partner and service provider in the ISP arena. They check all the boxes confidently, be it customer service, technical assistance, sales team interaction – StratusIQ demonstrates why they are the leaders in Colorado Springs, this team is local, they care, and they want us to succeed and provide the tools for us to get here. I highly recommend StratusIQ – this will be the best IT decision you make, and you’ll wonder, like me why we didn’t move all our business to StratusIQ sooner!
Vic Juber

Automated Photo Technology, 2-1-21

Stratus IQ is the data, cable TV, and phone provider for the apartment building I manage.  They have been very professional with the set up of our office spaces, and for providing TV Internet and phone services for our residents.  I strongly recommend this company.

John Pettigrew

a day ago

Absolutely outstanding service!  We just had John and Steven out to install Internet, phone, and TV.  They both were extremely helpful and knowledgeable.  John especially went above and beyond to run the lines into our house exactly where we wanted them and then to get everything hooked up to our receiver and surge protector inside a very cramped entertainment center.  It was a complicated install with some unique challenges, and we really appreciated John’s hard work and perseverance to get it done and ensure everything was working correctly.  He also has a great attitude and is very personable!

As for the services themselves, we are thrilled with our vastly improved Internet speed, and we love that they use TiVo as their DVR platform because of all of the excellent streaming and recording options it provides.  We highly recommend this company, especially in Black Forest, where the Internet speeds available (through CenturyLink, at least) were downright dismal!

Beth Markland

2 weeks ago

Dave and the StratusIQ team have been an outstanding help to Something New: Bridal & Formal in Colorado Springs. I’ve typically hated selecting the ‘lesser evil’ between the two larger telecom providers for residential and commercial needs. When we recently expanded our bridal shop, I was pleasantly surprised to learn StratusIQ has fiber Internet options. They have their own infrastructure and equipment in the ground and don’t have to rely on other larger companies. They also provide a more personalized touch being here in the local community. We are over 3 months into utilizing their services. We are extremely pleased with the Internet speed, training materials they provided our team, equipment, and more. If you are looking to change or select telecom services, don’t waste your time interviewing the large companies and reach out to StratusIQ first!

Jordan Linscombe

8 months ago

StratusIQ has given great customer service. The installer arrived within the right time frame and was done within time. As great as this is the technician was very respectful and had a great attitude. StratusIQ customer service has even called to check the experience. I have had no issue with my Internet service, which with my last service any change in weather and we would loose Internet service for around 2 weeks. A plus is the service I have now is only $20 more a month and is much better. Above and beyond so far!

BEN D

5 months ago

I have worked with StratusIQ for over a decade now and I have nothing but great things to say about them. Their service is top quality and very reliable. I highly recommend them as your business or home service provider.
Travis Taylor

2 months ago

A couple weeks ago Juliana stopped by and let me know that Fiber Internet is available in our business park. I jumped at the opportunity, signed up, and had the business service installed. I am absolutely blown away by the level of professionalism, quality of service and outstanding value that StratusIQ brings to my business. A side note to the level of confidence I have with StratusIQ: I have two “other” providers, to ensure my eCommerce platform has true up-time consistently, StratusIQ is now my primary service point, and I can sleep peacefully knowing my servers are fielding orders from across the USA and not dropping a beat! StratusIQ you get a 10 star rating from us here at Automated Photo Technology.

Vic Jubber

5 months ago

Excellent customer service, super fast Internet speed. 10/10 Would recommend to family and friends.

Phantom JiuJitsu

9 months ago

Robb called to set up our appointment for installation, he was wonderful to talk to and had everything set up for the very next day for us. Their customer service so far has been absolutely fantastic!
Megan Jaeger

a year ago

Update: Just wanted to again give a a huge thanks to StatusIQ. I’ve received nothing but the best from this company and would recommend them to anyone

Received a call from Rob after I had inquired online about service. We had a great conversation and decided to sign up. Technician came out a few days later and hooked everything up, I was even able to use my existing modem. Service has been fast and reliable and would recommend Stratus IQ to anyone who has access to it

Brandon McCollum

5 months ago

Great customer service and happy with the speed of Internet. TIVO is an adjustment if you’re used to Xfinity, there are some features I feel are lacking. Overall, very satisfied.

Cynthia Ambrose

a year ago

They came and swapped me out from Comcast on December 2nd. I haven’t had an issue since install. Download and upload speed is much faster and cheaper than Comcast.
Anthony Wherry

a year ago

Great job. The service tech was very knowledgable and friendly. Thank you for bringing true high speed Internet into our neighborhood.

Curt and Sheila Payton

a year ago

We have had excellent customer service with Stratus IQ. The price is reasonable and all staff we have worked with have been pleasant and helpful.
Margaret Orraj

a year ago

The service is good and the technician was on-time and awesome.
Ted Miller

a year ago

Stratus IQ has helped our business remain “up” on a much more consistent basis since the switch over from Comcast. We enjoy fast up and down speeds and feel confident in our service. Fiber is the future!  We rely upon our Internet connection for all transactions and ordering. Even a few minutes of downtime impacts our customers and causes stress on the associates of Ace. With Stratus we have improved our service at Ace.
Sebastian and his crew did what they said they would do in the time line agreed.
And – of note for me is that Stratus IQ is local and attentive. Local is the way as a small business in the community I think we all should go with our business needs. Our Ace business is local and I know we appreciate the local small business customers and partners we have developed over the past decades. Stratus IQ is a welcomed partner in helping us continue to grow.
Darek Barnes

Barnes Ace Inc., 1-20-21

Thought it was going to be one of those Mondays…

Contacted the billing department because we hadn’t yet received our bill and we wanted to get it paid (first of the month and all).  Reached Robb and he patiently walked me through setting up our account and logging in. Thankfully he stayed on the phone with me through that process because once logged in the bill was completely miscalculated and far more than we had expected to pay.

Long story short, Robb remained cool, calm, collected, patient and professional.  He figured out what had gone wrong and got us back on track and never once made me feel disrespected or unappreciated as a client/customer.  Best Customer Service Ever!

We are enjoying the high speed service and wide channel selection and know that we are in good hands with StratusIQ!

Deborah Steadman

4 days ago

StratusIQ has improved our Internet and telephone capabilities tremendously! Fiber optic is definitely the way to go. StratusIQ helped us configure a system that best fit our needs and our wallet. And with StratusIQ, we always get prompt, extremely friendly customer service, whether it’s a very small “I forgot how to do this” or a bigger “We’re having a problem with…”.  We give StratusIQ the highest recommendation possible for Internet and telephone needs.  Thank you, StratusIQ!!!

St Benedict Falcon CO

3 weeks ago

On my Second month now with this Internet provider.. Everything from their quality of Internet to their Costumer service has been great. Looking forward to continue being their Costumer.

Keith Spain Jr

a month ago

I have worked with StratusIQ for over a decade now and I have nothing but great things to say about them. Their service is top quality and very reliable. I highly recommend them as your business or home service provider.
Travis Taylor

2 months ago

Absolutely outstanding service! We just had John and Steven out to install Internet, phone, and TV. They both were extremely helpful and knowledgeable. John especially went above and beyond to run the lines into our house exactly where we wanted them and then to get everything hooked up to our receiver and surge protector inside a very cramped entertainment center. It was a complicated install with some unique challenges, and we really appreciated John’s hard work and perseverance to get it done and ensure everything was working correctly. He also has a great attitude and is very personable!

As for the services themselves, we are thrilled with our vastly improved Internet speed, and we love that they use TiVo as their DVR platform because of all of the excellent streaming and recording options it provides. We highly recommend this company, especially in Black Forest, where the Internet speeds available (through CenturyLink, at least) were downright dismal!

Beth Markland

2 weeks ago

Sebastian has been beyond helpful with this whole process. I would recommend these fellas to anyone I know.
Frances Holmes

10 months ago

Best fiber Internet provider I’ve ever used with excellent customer service with an attention to detail

John Doe

10 months ago

They give excellent and friendly service at a reasonable price for their Internet access. Their Internet service is extremely reliable and fast. I’ve had their service for about 5 or 6 years now, without problems or conflicts. Their staff will handle any questions and any equipment upgrades promptly and efficiently. I think they are the best Internet provider in the Colorado Springs area at the best price.

Elton Green

10 months ago

Amazing customer service!
As a church, we needed to provide live streaming to our people unable to attend. We had been using Century Link for some time because it was the ONLY Internet service provider that was connected to our property. The highest service speed that Century Link could give us was 12 mb down / 2 mb up. TERRIBLE!
Comcast wanted over $20,000 just to run a line to our building. That was out of the question for a smaller church like ours.
Stratus came along and offered us 300/100 with just small connection cost to our building! After installation, our costs are cheaper than we were paying for our BAD Century Link service. We have had to work through a few issues getting everything just right with phones (we have older phones system and 3 lines) and Internet speed, but their customer services is hands down THE BEST I have dealt with. One phone call and they are on it immediately.
All I can say is, if they are in your area, call them today and make the switch. Commercial or residential, you wont be disappointed

thestaff CCESCHURCH

10 months ago

We switched to stratusiq after our previous Internet provider didn’t offer fast enough speeds to meet the needs of our families Internet usage. From the start I received nothing but stellar customer service from Stratusiq staff. Rob helped me get the best package for our family and ensured that everyone was satisfied with the service. The installer was great. He arrived on time explained the process and setup our new system without any problems. He thoroughly explained the new equipment and ensured we were receiving the bandwidth which we signed up for. Thanks again for the great service.

Tamara Morris

9 months ago

Great service. High speed Internet connection and trouble free TV cable.

Dick Sevits

a year ago

Fast and friendly customer service. Tech was on time and friendly. Service is amazing!
Craig Gerlach

a year ago

Professional, efficient and accommodating. I highly recommend StratusIQ.
Mike Walker

11 months ago

To date, this is the best service I have received from any Internet Service Provider (ISP)! I was overpaying for Internet with Comcast since I was being forced to pay for TV channels I never watched, so I decided to look into StratusIQ. I originally had Comcast’s 150 Mbps package and decided to get StratusIQ 200 Mbps package which would lower my Internet bill by $35/mo! Besides the cost savings, StratusIQ was extremely responsive and knowledgeable to my technical questions (I am a cyber engineer by profession) and when I decided to sign up for service they came to my home the very next day! They are a small operation so their phones are constantly busy. Your best bet is to email them and you can usually expect to get an email back the same day.

Valentin Rojas

a year ago

We offer the fastest speeds for everyone…

Faster

We offer faster speeds for everyone in your home. With our fast, reliable, and secure transport of your data, it’s easy to get the right connection for your home and all you do.

Reliable

StratusIQ’s network is meticulously designed and we are proud to be able to provide our customers consistent uptime of 99.99%. Never worry about the Internet going down again.

Secure

Fiber optic Internet is the most secure Internet connection on the market. Data is transmitted through fiber via light pulses whereas antiquated copper networks transmit your data via electro-magnetic waves over coax or twisted pair connections. Fiber cannot be tapped into unlike copper connections.

See what you can achieve with Fiber Internet from StratusIQ.

StratusIQ is El Paso County’s premier Internet Service Provider. We are locally owned and operated and were founded in 2003 with the sole focus of building a better fiber network. StratusIQ’s wholly owned Fiber-to-the-Premises network brings high-speed Internet, voice, and TV service to the greater Colorado Springs area.

Fill out the form to find out more.