How to Contact StratusIQ

At StratusIQ we are committed to servicing our customers in a prompt and friendly manner. Our customer service phone number is staffed 24 hours a day, 7 days a week for technical assistance. For sales and billing, our local Colorado Springs staff is available from 8:30 am to 4:30 pm Monday through Friday. Our after-hours customer service phone number is staffed 24 hours a day, 7 days a week for technical assistance.

Inquiries may also be submitted in the following ways:

For technical support:
Complete SUPPORT TICKET form on this website (Submit Ticket)

For Sales & Service:
Complete CONTACT US form on this website (Contact Us)

Written communication may be sent to the attention of Ben Kley, President, in one of the following manners:

Location:
StratusIQ
2020 N. Academy Blvd, Suite 100
Colorado Springs, CO 80909

Fax:
(719) 886-7925

Feel free to visit our office during business hours at 2020 N. Academy Blvd, Suite 100, Colorado Springs, CO 80909

StratusIQ will respond to all inquiries in a timely manner after necessary time to investigate and discover information regarding the situation internally. Complaints will be evaluated by StratusIQ management pursuant to StratusIQ’s policies and terms of service.

StratusIQ has a video franchise agreement with the city of Colorado Springs. The City of Colorado Springs Franchise Authority can be contacted at 719-385-5087

Updated 01/20/2023