What People Say About StratusIQ.
On behalf of Balance Chiropractic I would like to say how Great our service has been with StratusIQ! They are very quick to respond to any issues and get things resolved in a timely manner. Jim is great and we have no complaints! Highly recommend! 🙂
Love StratusIQ! Had their service for 3 years and never once had an issue. Highly recommend!
Setup was painless and simple. I will update once the service is installed but looking good rn. Shoutout to Maya (I hope that’s how she spells her name) for helping me get started and answering all of my questions!
John with Tech Support was great. Took all the time necessary to walk me through set up with a Mesh Wi Fi. Very knowledgeable, patient and considerate. Could not be more pleased with the service he provided.
The technician helped me setup my devices. I am happy with the price and network. A lot cheaper than Xfinity and CenturyLink and less problems. No dead spots with Google mesh system I have. Fast internet. Love their customer service and no long hold times or talking to a computer.
Excellent service. We have no problem with them. Really comfortable to talk to them on the phone.
StratusIQ is the best internet/TV/phone provider we have ever had. They have reasonable prices and the customer support is outstanding. Anytime we have a billing problem, they have been able to work it out. It is so nice to have a local company available for any issues that arise.
Love the experience we have had with Stratus as well as Jim who got us signed up smoothly. The technician who installed did a great job getting everything set up for us and it has been the easiest internet to use and maintain. Thank you so much for your customer service and kindness. We love working with you guys.
Great experience switching from CenturyLink to StratusIQ. Jim Medrano was amazing throughout the transition and helped with things even after the switch. Highly recommend!
I highly recommend getting service from StratusIQ if you have the option. We recently turned up fiber from StratusIQ and it was so refreshing working with a company that gave us a process and timeline and they actually did exactly what they said they were going to do! No delays, no excuses, great service and an amazing product. Hands down, go with StratusIQ if you have the ability.
Great customer service and technical support. Great Internet performance and reliability. Hands down, best Internet service provider I have had.
Updating my review based on recent interactions with customer service (was 2 stars, bumping to 4). I have been having issues with diminishing service over time (particularly with upload speeds) to my house. As a work-from-home individual, my connection is critical and the reason I moved to this location in Colorado Springs (to benefit from fiber service). Since my initial review and service requests, the team taken pretty swift action to resolve my concerns and also informing me that the contract for residential service isn’t a “service level agreement.” Keep in mind this means they only guarantee you “up to 1gb” of download, not over and above that. I am going to leave this review at 4 stars for now while I test out these resolutions going forward. I will actively update in a few weeks. Thanks for the help, Sebastian.
Great Customer Service for sure great company to have as your carrier.
Called to inquire about starting up a new business plan, got Jim on the phone. I’m leaving this review because even though he wasn’t able to service the area the man took the time to still give me a few tips and tricks as I was shopping around. Not something you’ll ever get from the big box places, and I appreciated it. Thanks Jim!
See what you can achieve with Fiber Internet from StratusIQ.
StratusIQ is El Paso County’s premier Internet Service Provider. We are locally owned and operated and were founded in 2003 with the sole focus of building a better fiber network. StratusIQ’s wholly owned Fiber-to-the-Premises network brings high-speed Internet, voice, and TV service to the greater Colorado Springs area.