911 Emergency Services.
When dialing 911 you will be connected to the closest emergency response center.
Note: If you move your digital phone outside of the StratusIQ service area you will be required to notify StratusIQ technical support so we can update the E911 database information.
This feature lets you know who is calling before you answer the phone. It is compatible with most Caller ID phones and devices.
How it works: Simply connect the Caller ID device inline with the phone, phones with built-in Caller ID should work automatically.
Allows you to accept an incoming call while you’re already on a phone call. This feature places the first call on hold while allowing you to answer the second incoming call.
While you’re on the phone, a beep tone alerts you of another incoming call. If available, the new phone number also displays on your Caller ID device. If you want to take the call, press the flash button or switch hook on your phone to answer the second incoming call. Press flash or switch hook on your phone to toggle between calls. Calls that you do not answer will go to voicemail.
Call Forwarding (*72,*73).
To enable call forwarding, dial *72+10 digit number to forward to, ie *72-719-555-5555. A recording will play letting you know that the call forward is active.
To disable call forwarding, dial *73. A recording will play letting you know that the call forward is disabled.
Voice messaging records messages when your line is busy or you do not answer the phone. There is no additional equipment and messages are recorded even if the electricity is off. Multiple messages can be taken simultaneously and callers never hear a busy signal. You can even retrieve messages when away from home.
Call your own telephone number and wait for the voice mail message to play. While the message is playing press the * key. Wait for the password prompt and enter your password (temporary password is set to last 4 digits of your phone number) and then follow the system prompts.
We also offer voicemail to email service. The system will attach the voicemail as an Mp3 file and send it directly to your email address. If you want to learn more about this option please give us a call.
Click here for detailed instructions on How to Use Your Voicemail