INTERNET FOR ALL

Affordable Connectivity Program

StratusIQ proudly participates in the federal Affordable Connectivity Program (ACP) which allows qualified households to receive a credit of up to $30/mo towards Internet services and up to $9/mo for phone services.

The Affordable Connectivity Program (ACP) was designed to extend and modify the Emergency Broadband Benefit (EBB), starting December 31, 2021. EBB was an emergency program created in response to the COVID-19 pandemic.

The Affordable Connectivity Program (ACP) is a federal program that can help qualified households pay for connectivity services, such as wireless and internet plans.

To apply for the Affordable Connectivity Program benefit, go to affordableconnectivity.govStratusIQ cannot determine eligibility.

Terms, conditions, and restrictions apply. Only eligible households may qualify to enroll.

How Do I Qualify?

You or someone in your household must meet the following requirements:

  1. Your entire household income is at or below twice the federal poverty level.
  2. You participate in certain federal assistance programs such as Lifeline, SNAP/EBT, Medicaid or free and reduced-price school lunch.

How Do I Enroll in ACP with StratusIQ?

You’ll first need to get pre-qualified on the ACP website. Once you’ve been pre-qualified, you’ll be given an application ID and a summary that includes your name, address, phone number, last four digits of your SSN and your date of birth. You will then contact our customer service department where we will input and verify this information with ACP and finally apply the discount(s) moving forward. It is very important that when you provide our team with this information you are letting us know the exact way it was entered because the ACP website requires an exact match (i.e., the verifier is case sensitive).

FAQ

What is the ACP?
The Affordable Connectivity Program (ACP) is a federal program created as part of the Infrastructure Investment and Jobs Act. Among other things, this program can help qualified households pay for connectivity services such as wireless and internet plans. The program extends and modifies the more temporary Emergency Broadband Benefit.
How is the ACP different from the EBB?
The EBB was an emergency program created in response to the COVID-19 pandemic. Among other things, the ACP is a replacement and extension of the EBB program. The ACP changes the amount of assistance from $50 per month to $30 per month for participants who do not live on tribal lands. Participants on qualified tribal land will still receive $75 per month in the new version of the program. For a more complete list of program changes and updates, visit the official FCC website.
Can I apply for multiple Affordable Connectivity Program benefits?
No. You can only receive a monthly benefit for one qualifying service at a time. For example, if you are already receiving a benefit for your phone service, you cannot receive a benefit for your internet service.
What if someone else in my household is already receiving an Affordable Connectivity Program benefit?
Each household can only receive one monthly Affordable Connectivity Program benefit at a time.
How long will the Affordable Connectivity Program last?
As of now, the FCC has no set expiration date for the program. The Program will last for as long as the Federal Government provides funding which is expected to be for several years. Enrolled customers will be notified at least 30 days before the Program ends. You will be eligible for an ACP credit for so long as you continue to qualify for the Program, and you may be required to periodically confirm your continued eligibility.
When will the ACP credit appear on my bill?
Once you receive confirmation of your enrollment, you could see the ACP credit on your very next bill. However, depending on when you enroll, the credit may not appear until your second bill after enrollment.

See what you can achieve with Fiber Internet from StratusIQ.

StratusIQ is El Paso County’s premier Internet Service Provider. We are locally owned and operated and were founded in 2003 with the sole focus of building a better fiber network. StratusIQ’s wholly owned Fiber-to-the-Premises network brings high-speed Internet, voice, and TV service to the greater Colorado Springs area.

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