Key Responsibilities: 

• Perform proper splicing and testing on GPON and mainline/transmission fiber.
• Properly follow splice documentation and document fiber changes.
• Properly open and close fiber cases to avoid damages, water or corrosion issues.
• Professionally verify proper light levels and loss at residential or commercial locations.
• Professionally respond to service calls to perform problem identification and problem resolution for fiber-related issues.
• Identify, document, and escalate recurring problems that indicate plant or system related issues.
• Maintain proper location and schedule status communication to dispatch throughout the work day.
• Complete weekly time and sales sheets timely and accurately.
• Complete all customer related paperwork timely and accurately.
• Follow all company policies, procedures, and guidelines when completing work in the field.
• Availability for emergency restoration after hours when needed.
• After hours scheduling for maintenance window fiber work.
• Participate in additional field related projects and tasks as assigned.
• Participate in locating and other OSP functions as needed.

Skills and Attributes: 

• Presentable to customers and able to represent the company in public.
• General knowledge of wiring, power, and telecommunication services, equipment, installation tools and safety.
• Properly use field equipment including DSAM, ODTR’s, fiber splicers and others.
• Ability to properly interpret and follow fiber splicing documentation and correlate to realities in field cases.
• Ability to work independently and timely with good judgment.
• Basic computer skills for troubleshooting and verifying connections.
• Able to work outside and drive a company vehicle.
• Punctual, regular and consistent attendance. Ability to work overtime as needed.

Qualifications: 

• High School Graduate.
• Clean criminal and driving record.
• 5  years working with wiring installations including fiber.
• Able to troubleshoot and correct OSP HFC and twisted pair and fiber.